Los Angeles County Department of Beaches and Harbors
Privacy & Security Policy
Thank you for visiting the website of the Los Angeles County Beaches and Harbors ("we", "us" or "our"). We recognize your concern about privacy and security on the Internet. This Privacy & Security Policy describes the kind of information gathered about you from your visit to this website and establishes how we will use such information. We refer you to the body of the Terms of Use for the definitions of capitalized terms used in this Privacy & Security Policy without definition.
PLEASE READ THE FOLLOWING STATEMENTS:
Information Subject to Public Records Laws and Other Legal Requirements
As an initial matter, please be advised that we are subject to the public records laws of the State of California ("California Public Records Act") and that much of the information you submit to us is public information under these laws. Consequently, under certain circumstances, we may be required to disclose such information in accordance with the California Public Records Act or other legal requirements.
No Unnecessary Personally Identifiable Information Collected
We will collect no personally identifiable information (e.g., your name, address, email address, credit/debit card number or other information which can be associated with you without additional information) about you when you visit this Website, unless you use our Website to make a payment or purchase or otherwise choose to provide that information to us. The personally identifiable information collected through our Website and the personally identifiable information you otherwise choose to provide to us will be used and retained as described in the remainder of this Privacy & Security Policy.
Information Collected and Stored Automatically
We may collect and store information automatically when you visit our website for statistical purposes. For example, we may count the number of visitors to the different sections of our website to help us make our website more useful to its users. We may also use this information to monitor your compliance with the Terms of Use. The information collected may include such items as the name and domain of the host from which you access the Internet, the Internet Protocol ("IP") address of the computer you are using, your browser software and operating system and the time and date of your visit. This information does not identify you personally.
Personally Identifiable Information Collected from Emails, Surveys, and Other Forms
By sending us an email (e.g., by selecting the Contact Us option or emailing us at beaches@bh.lacounty.gov), you are sending us personally identifiable information (i.e., your name, address, email address or other information which can be associated with you without additional information). We store this information in order to respond to your request or otherwise address the subject matter of your email.
From time to time, we may ask you for specific personally identifiable information, such as name and address in the form of a survey, feedback form, questionnaire or other means, all with the goal of providing better service. We will only retain the information that you provide in response to the survey, etc.
You should know that email and these other means generally are not secure and may also be subject to the disclosure requirements of the California Public Records Act or other legal requirements.
Personally Identifiable Information Transmitted and Stored for Online Financial Transactions
A user must provide certain contact information, such as name, email and address, and financial information, such as a credit/debit card number, name, expiration date, billing address and card security code in order for you to make a payment or purchase over the Internet. Here is what you should know about the security of personally identifiable information you provide to us in order for us to process these transactions:
We are committed to data security and the data quality of personally identifiable information that is either available from or collected by our website. We have taken reasonable precautions to protect such information from disclosure, loss, misuse or alteration. We require "secure data networks" be operated, which are protected by industry standard firewalls and password protection systems. We require that only authorized individuals be permitted to have access to the information provided by our users.
We require the use of Secure Socket Layer ("SSL") standard transmission encryption to protect transmission of users' personally identifiable information submitted in connection with making a payment or purchase. SSL is a security technology designed to enable your browser to send and receive information with another server in an encrypted format. Your browser’s security icon, usually located in the top or bottom status bar of your browser’s window, reflects the security condition of the browser. The lock icon indicates that your browser is communicating over a secure link.
We require that all the information you provide to us in this manner is stored securely.
Use of Personally Identifiable Information
As described above, a user must provide certain contact information and financial information in order for the user to make a payment or purchase through our website. We require that this information be used only for the limited purpose of processing these transactions and as otherwise permitted by the rules and regulations of the applicable credit card associations, debit card networks, credit/debit card issuers and/or credit/debit card processors. We do not permit this information to be used for marketing purposes and we require that it be retained for at least five (5) years in accordance with banking and accounting requirements.
Sharing Personally Identifiable Information with Third Parties
We do not share personally identifiable information with third parties, except that we will provide the necessary personally identifiable information, including credit/debit card number, name, expiration date, billing address and card security code to the companies assisting us with processing credit/debit card transactions through our website, including credit card associations, debit card networks, credit/debit card processors and banks. In some circumstances, we may also be required by law to disclose certain personally identifiable information in accordance with the disclosure requirements of the California Public Records Act or other legal requirements or we may disclose such information to law enforcement and/or fraud investigatory agencies.
Consequences of Failing to Provide Personally Identifiable Information
If you choose not to provide us with your name or other necessary personally identifiable information, you will not be able to make a payment or purchase using our website. If you have concerns about privacy and security on the Internet, you also have the option of visiting us in person at 13575 Mindanao Way, Marina del Rey, CA 90292, to make the payment or purchase.
Use of Cookies
A "cookies" is a small text file that a website can place on your computer for the duration of your visit to the website. It is used only for session integrity during your visit to the website and not for any marketing or information gathering purposes.
Our website uses only non-persistent temporary "cookies" and neither places any permanent information on nor retrieves it from the visitor's computer. If you want to browse this website without any interruptions, please make sure that your browser is not set to disable placement of "cookies" on your computer.
Getting Access to Information; Changing Information
For information on reviewing and/or making changes to information about you that may be in our records, please send us an email at beaches@bh.lacounty.gov.
Website Links to Other Websites Not Covered by Privacy & Security Policy
This Privacy & Security Policy describes the information we gather through our website and how we use such information. Our website may contain links to websites maintained by other County departments, public agencies or private organizations. Once you link to another website, you are no longer subject to this Privacy & Security Policy, but rather are subject to the privacy and security policy of the website containing the document. You use that website and anything contained on that website at your own risk. NOTE: When you use this website to make a payment or purchase using a credit/debit card, you will be transferred to a portion of the website hosted by our contracted payment processing vendor, Link2Gov, Corp. ("Payment Processor"). Our Payment Processor will prompt you to enter all information necessary to make such payment or purchase, as the case may be, and will thereafter take all steps necessary to process the payment on our behalf. Our Payment Processor has agreed to abide by this Privacy & Security Policy while collecting such information and processing such payments on our behalf.
Contact Information
Should you have any further questions regarding this Privacy & Security Policy or your interaction with our website, please contact us at beaches@bh.lacounty.gov.
Terms of Use
Please also visit our Terms of Use governing the use of our website.
Changes to the Privacy & Security Policy
We may add to, delete or change the terms of this Privacy & Security Policy from time to time. This document will be updated to reflect such changes. By using our website, you consent to this Privacy & Security Policy, as it is changed from time to time.
Effective Date: September 15, 2009.
Los Angeles County Department of Beaches and Harbors
Terms of Use
- User Agreement. Thank you for visiting the Los Angeles County Department of Beaches and Harbors ("we", "us" or "our", "DBH") website. We are located at 13837 Fiji Way, Marina del Rey, CA 90292. Prior to your use of this website, please review these Terms of Use carefully. Upon access to the DBH website, you are entered into a tacit and binding agreement which regulates all of your interaction with our main website and e-commerce website. By using our website, you consent to be bound by these Terms of Use. If you do not consent to these Terms of Use, you are not permitted to use this website.
- Privacy and Security. Please review the DBH Privacy & Security Policy, which also regulates all use of this website. The Privacy & Security Policy is incorporated by reference into these Terms of Use.
- Content and Copyright infringement. Unless otherwise noted, all contents of this website, including, without limitation, all text, graphics/images, programs, products, processes, technology, information, content and other materials, together with all copyrights, trademarks, trade dress and/or other intellectual property therein (collectively, “Contents”), and the compilation (meaning the collection, arrangement, and assembly) are owned by us, or by third parties who have licensed such Contents to us. Such Contents are protected by U.S. and international copyright laws. We, on behalf of ourselves and our licensors, expressly reserve all rights, including, without limitation, intellectual property rights, in this website and all Contents and compilation of Contents from time to time available on this website. Access to this website does not confer, and shall not be considered as conferring, upon you or any other user of the website any license or other rights to the website, the Contents or the compilation of Contents.
- Warranties. We provide this website to you on an “as is” basis without any warranties of any kind, whether express or implied. To the extent permissible under applicable law, we hereby disclaim all warranties, express or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, title and non-infringement. Without limiting the foregoing, we do not make any representations or warranties that (a) the information or other materials available on our website will be error-free, (b) defects in our website will be corrected, (c) our website or its servers are free of viruses or other harmful components and/or (d) our website will be secure, accessible continuously and without interruption. Further, we do not make any representations or warranties regarding the use, accuracy, reliability, and/or completeness of the information or other materials available on our website.
- Links to Other Websites. We may provide links from our website as a convenience to our visitors. We have no control over the content posted at those linked websites, all of which have separate terms of use and privacy policies. We make no representations about the use, accuracy, reliability, and/or completeness of any information or material available thereon. Links to the third party websites are not intended to, and do not imply affiliation with or sponsorship or endorsement of, these websites or the third parties operating these websites. Once you link to another website, you are subject to the terms of use and privacy and security policy of that website and use that website at your own risk.
- Third Party Websites. We have not reviewed all the third party websites linked to or framing this website and are not responsible for the contents of any pages contained on such third party websites. By entering this website, you agree that we have not reviewed all the third party websites linked to or framing this website and are not responsible for the content of any pages of such third party websites. We do not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you may have or might be requested to give to any third party, and you hereby irrevocably waive any claim against us with respect to such third party websites and their content. Your linking to any other pages connected to other websites is at your own risk.
- Limitations on Use. You are prohibited from violating or attempting to violate the security of the website, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the website, overloading, "flooding", "spamming", "mailbombing" or "crashing"; or (d) sending unsolicited email, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. We will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this website or any activity being conducted on this website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this website other than the search engine and search agents available on this website and other than generally available third party web browsers (e.g., Mozilla Firefox, Microsoft Explorer).
- Limitation on Liability. Neither the County of Los Angeles nor we accept any liability for any conduct, acts or omissions occurring at this website. Under no circumstances will the County of Los Angeles or we be liable to you for any consequential, incidental or special damages, including any lost profits, even if you claim to have notified us about such damages, or for any claims by any third parties.
- Indemnity. You agree to indemnify, defend, and hold us harmless, at your own expense, from and against any liability, fees (including attorney's fees) and/or costs arising out of or relating to any breach or violation of the Terms of Use by you.
- Jurisdiction and Venue. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to the Terms of Use or the ownership, operation or maintenance of this website shall be resolved exclusively in the appropriate state or, where subject matter jurisdiction is proper, federal court in Los Angeles County, California. All such disputes shall be governed by and construed in accordance with the laws of the State of California.
- Amendments. You agree that we may modify or add to these Terms of Use at our sole discretion, without notice to you, and that your right to access this website is conditioned upon your compliance with the most current version of these Terms of Use.
- Entire Agreement. These Terms of Use, the Privacy & Security Policy, and any other terms and conditions posted by us on this website constitute the entire agreement between you and us ("Agreement") relating to your access to and use of this website and supersede any prior or contemporaneous representations or agreements. The Agreement shall govern our respective legal rights and obligations. Any rights not otherwise expressly granted by the Agreement are reserved by us. These Terms of Use may not be modified, either expressly or by implication, except as set forth in Section 11 above.
- Termination. We may terminate the agreement formed by these Terms of Use without notice or cause at any time. You agree not to access or use this website for any reason if at any time we terminate your access to this website, we terminate this agreement, or you do not agree to these Terms of Use. The provisions of Sections 2, 3, 4, 8, 9, 10, 12, 13 and 14 shall survive any termination of the agreement formed by these Terms of Use.
- Invalidity. If any provision of these Terms of Use is deemed invalid or for some reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not in any way affect the validity or enforceability of the remainder of these Terms of Use not deemed invalid or unenforceable.
Effective Date: September 15, 2009.
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